Seamless Team Extension.
More support.
Less chasing.
Better moving transactions.
It's easy for people to think the hard work is done once a sale is agreed. We know differently.
Securing an offer from a proceedable buyer is just the first step in what can be a lengthy, demanding and increasingly complex journey to completion. It's the stage where communication matters most, details need attention and potential problems need identifying before they become bigger ones.
We believe sales progression deserves a different approach. Not simply another outsourced service, but a team of people who genuinely care about the transactions they're handling and, more importantly, the people behind them.
**The 9% rate is reported by Complete ASAP; the 23.7% industry figure is TwentyEA’s Q1 2026 data.
You agree the sale. We take it from there.
relay works alongside your agency, taking the baton once a sale is agreed and keeping things moving through to completion. Whether you choose our white-label service or full end-to-end progression, we liaise with buyers, sellers, solicitors and all other parties involved, keeping communication open, expectations realistic and everyone informed.
We work with complete honesty and transparency. We identify potential risks early, raise concerns when they need attention and actively work towards resolving the issues that could otherwise hold a sale back. Your sales team can concentrate on winning instructions and agreeing sales, knowing that the progression side is being properly looked after.
And because we believe our interests should be aligned with yours, our fees are payable only upon completion. Just like your agency, we're motivated by getting the sale successfully over the line.
Client Success Stories
"An incredibly proactive, persistent and dedicated approach, with excellent communication throughout. Queries are followed up promptly, responses are handled efficiently and issues are anticipated and addressed before they become obstacles. There is a real commitment to keeping everyone informed, maintaining momentum and ensuring that nothing is overlooked. A highly professional and reassuring service from start to finish."
Jake A - Property Consultant
“A professional, approachable and genuinely caring service, built on warm communication, patience and understanding. Every effort is made to keep everyone informed, explain each stage clearly and ensure that all parties feel supported and reassured. Changes and challenges are handled with care, consideration and a proactive approach, always going the extra mile to maintain communication and keep things moving. A thoroughly positive experience from start to finish.”
Sarah - Office Manager
“Professional and supportive from the outset, with perseverance, patience and good humour throughout. Even when faced with lengthy or challenging processes, a calm and reassuring approach helps keep things in perspective, making difficult situations feel far more manageable. Always committed, approachable and focused on finding a way forward.”
Jayne P - Estate Agent